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Does my Android phone have a virus? Is it infected with malware or a malicious app? Will my personal information be held for ransom? If you find yourself asking these questions, then here is some useful information about Android devices and antivirus apps that may help you.

Viruses and other types of malware

Malware is malicious software that can sneak onto your phone. Written with the intent to cause harm, malware can include viruses, computer worms, Trojans, ransomware, and spyware.

Cybercriminals can use malware to access your personal data and, in some cases, subsequently use that sensitive information to commit identity theft or fraud.

Viruses are a particular type of malware that infiltrate a computer or other device and their programs. A cybercriminal may be able to install a virus on your device without your knowledge or consent. The virus may then be able to insert new, malicious code on your device that can monitor and manipulate your online activity.

What can viruses and other malware do to Android phones?

Malware is designed to generate revenue for cybercriminals.

Malware can steal your information, make your device send SMS messages to premium rate text services, or install adware that forces you to view web pages or download apps.

Info stealers can steal your contact list, your personal information, your location, your passwords, and more.

With the aid of malware, cybercriminals can access your devices and steal your information for their own use or to sell on the dark web.

Hackers also use ransomware to lock devices and encrypt personal data. Then they can demand a ransom payment from the victim in order to regain access to their files.

Signs your Android phone may have a virus or other malware

Phones can be vulnerable to damage externally and internally. While the external damage is usually visible, internal damage is usually hidden from view.

Malware like viruses are known to perform repeated tasks that can take up resources on your devices. Signs of malware may show up in these ways.

1. Your phone is too slow.
2. Apps take longer to load.
3. The battery drains faster than expected.
4. There is an abundance of pop-up ads.
5. Your phone has apps you don’t remember downloading.
6. Unexplained data usage occurs.
7. Higher phone bills arrive.

How to check for viruses and other malware on your Android phone

A good way to check for malware on your Android phone is to run an antivirus scan.

Before buying antivirus software for your phone, make sure you consider the most comprehensive product that’s available for your device.

There are many antivirus software choices available on the market. Some are free, and some are sold.

It’s a good idea to do your research to ensure the security software you invest in runs a complete scan and doesn’t overlook any vulnerabilities. An incomplete scan could give you a false sense of security when, in fact, your device could be vulnerable to cyberattacks.

Norton Mobile Security for Android is one product you might consider.

How to remove viruses and other malware from your Android device

If you think you have malware on your phone, it’s important to stop the malware from causing any further damage. Here are a few steps you can take.

1. Power off the phone and reboot in safe mode. Press the power button to access the Power Off options. Most Android phones come with the option to restart in Safe Mode. Here’s how, according to Google, although Safe Mode can vary by phone: Press your phone's power button. When the animation starts, press and hold your phone's volume down button. Hold it until the animation ends and your phone restarts. You'll see “Safe mode” at the bottom of your screen.
2. Uninstall the suspicious app. Find the app in Settings and uninstall or force close it. This may not completely remove the malware, but it could prevent further damage to your device, or from it transmitting the malware to other devices on your network.
3. Look for other apps you think may be infected. There’s a chance that some apps may have been infected by the malware. If you think you can identify those apps, delete them immediately.
4. Install a robust mobile security app on your phone.

Tips to help protect your Android device against viruses and other malware

Here are seven key steps you can take to help protect against future risks.

1. Invest in and use robust security software to protect your Android device.
2. Keep all operating systems and software updated with the latest versions.
3. Don’t click on suspicious or unfamiliar links in emails and text messages.
4. Use strong, complicated passwords or a password manager.
5. Never use unsecure Wi-Fi connections. Always use a VPN when connecting to public Wi-Fi.
6. Always use strong cyber safety protection on all devices that connect to the internet.
7. Always install apps from trusted sources, such as the Google Play Store. Read the fine print and permissions on the apps to understand how much access you are giving the app developers.

It’s a good idea to not wait until your device gets infected. Make protecting your Android device a priority. Having good antivirus software that helps protect your PCs, tablets, and other Android devices could help prevent malware from spreading from device to device.

Hints to let you know you need to take action

If you've only downloaded apps from the official store for your phone's operating system and have been careful about which files you open (typically via email), there's a good chance your phone doesn't have a virus. However, viruses and other maladies can affect both smartphones and tablets, so let's take a look at your device and see if we can figure out if it has one.

Can Phones Get Viruses?

Yes, in much the same way computers do, with code sent through apps, email, or even text messages. Technically, computer code is defined as a virus when the code self-duplicates after the device gets infected and then destroys data or tries to send itself to another device. So, while smartphones can get viruses, they are rarer than other issues.

How Did My Phone Get a Virus?

The most common way phones get viruses and other issues is through apps, attachments via email, text messages, and even nefarious web sites.

What Kinds of Viruses Do Phones Get?

Ultimately it doesn't matter what kind of virus your phone may have, since, no matter the type, it will need to be addressed. But, it’s likely one of those listed here. In addition to limiting your phone’s functionality, viruses can cause more serious damage in your life by deleting data, gathering private information, or making (or attempting to make) unauthorized purchases.

• Adware: Creates ads with links to web pages or apps that can cause damage or security breaches
• Malware: Takes over certain phone functions to steal personal information, send text messages, or perform other problematic actions
• Ransomware: Locks files or apps, then demands money from the user in exchange for unlocking them
• Spyware: Monitors the user’s phone activity for malicious purposes
• Trojan Horse: Attaches itself to a legitimate app, then interferes with the phone’s operation

How Do I Know If My Phone Has a Virus?

Here are some telltale signs to look for:

• You have apps on your phone that you didn’t download. Check your app list to see if there are any there that you don’t recognize.
• Your phone crashes regularly. If it happens once and there are no other symptoms, a virus may not be the issue. But if it starts happening frequently, a virus is likely the cause.
• Your battery drains much faster than usual. If you’re using your phone as you normally do, but you run out of juice more quickly, that’s another likely sign.
• You get more pop-up ads than usual. A virus can cause pop-up ads to become even more common and annoying.
• Data usage increases with no logical explanation. If your mobile bill shows much more data use than usual, and you’re using your phone as you normally do, a virus is likely the reason.
• You get additional texting charges on your bill. Some malware sends text messages to premium numbers, driving up your charges.

How Can I Prevent Phone Viruses?

There’s a lot you can do to prevent your phone from getting a virus.

Download and use these apps before you think you need them. In addition to detecting viruses, they can protect your phone from getting them in the first place.

• Stay up-to-date. Download and install a reputable antivirus app for your phone. Additionally, always agree to operating system updates.
• Use approved apps only. Be sure to only download approved apps from Google Play for Android devices and the App Store for iOS devices. To make sure you’re getting a quality app, read the reviews, and check out the developer’s website.
• Be inbox-savvy. Use the same email hygiene you employ when looking at messages on your computer. Be wary of attachments, and only open those from trusted sources. Use the same level of caution with links embedded in a message. Finally, be wary of messages that look like they’re from companies you do business with.
• Beware of phishing schemes. Many scammers send fake emails that look like they're from legitimate companies. The emails often feature the telltale signs of slightly-off email addresses, poor grammar, and requests for you to “update your credit card information” or other phishing scams.
• Monitor texts. Maintain the same level of skepticism regarding text and social media messages, as well as ads.
• Trust your gut. If something seems “off” about any activity you’re doing on your phone, take a step back and ask yourself if proceeding is worth losing your phone’s functionality or some of the data it holds.

A Word About Viruses on iOS

The claim "iPhones can't get viruses!" isn't exactly true. Any iOS device is a computer and any computer can get a virus.

However, if you haven't jailbroken your iOS device, the chances you have a virus are low. If you search the App Store, you won't find any apps with the title Anti-Virus (other than maybe a game or two). Apple's iOS is designed such that App A can't interfere with the space where App B is working. That goes for the entire operating system, so an app can't search your iOS device for viruses because apps can't reach every space.

However, it is possible to download an app from the App Store that does more than it claims. Pay attention to the privileges any app requests. For example, most games don't need access to your photos, camera, or microphone.

by Nica Latto & Caroline Corrigan on October 29, 2019

Not sure how to tell if your phone has a virus? Mobile malware is on the rise, but by following a few simple steps it's easy to scan and remove viruses from Android phones and even iPhones. Learn how to stop pop-up ads and malicious Android apps in their tracks, as well as how to run a full phone virus scan.

Can Android phones get viruses?

Although Android mobiles don’t get “viruses” in the traditional sense, they are vulnerable to a whole host of malicious software that can cause chaos on your phone.

What’s the difference? Computer viruses are malicious programs that infect and corrupt your programs and files, disrupt your computer’s performance, and just generally wreak havoc on their electronic host. But what distinguishes viruses from other forms of malware is their ability to replicate, Agent Smith style . So far, self-replicating malware has not made its way onto Android phones or iPhones, meaning your phone can’t technically get a “virus” — this is just the go-to term most people use to explain any kind of malicious software .

Android malware comes in many forms, ranging from spyware, which gathers your personal data for third parties (often advertisers), to mobile ransomware, which holds your files hostage and demands a ransom in order for you to retrieve them.

Malware often makes its way into Android devices in the form of fake, malicious apps that either sneak into the Google play store or hide in other third-party app shops.

One of the reasons Android phones are susceptible to malware is Android’s struggles with updates. Updates are important because they often contain fixes to bugs or vulnerabilities found in the operating system (OS). Android’s open source system and delayed rollout of updates are two major reasons why Android users should always use an antivirus, like AVG AntiVirus for Android, as an added layer of protection.

Can iPhones get viruses?

The story for iPhones is a bit different: although iOS is generally not vulnerable to viruses or even many types of malware, there are other security threats you should guard your phone against.

What keeps iOS safer? Unlike Android, iPhone and iPad apps can only be downloaded through the official App Store. This prevents malicious software from infecting your device via fake apps.

Apps for iOS are also “sandboxed”, meaning they can’t access data from other apps or break into your device’s OS. Android sandboxes its apps too, but their approach is less restrictive than iOS, allowing apps to obtain more control over the device.

Additionally, iOS rolls out its updates to all devices simultaneously, which helps to plug holes and prevent security vulnerabilities, so hackers can’t exploit them.

Does that mean it’s impossible to get a virus on an iPhone? Well, thanks to Apple’s safety precautions, it’s extremely rare. But, malware can tunnel its way into an iPhone if the device is jailbroken, which allows iPhone and iPad users to download apps from sources other than the App Store (thus exposing them to potential threats). A jailbroken iPhone is just as vulnerable to malware as an Android device is.

Even without jailbreaking the device, iPhone users are vulnerable to other security threats, such as phishing, unsafe Wi-Fi networks, and identity theft. That’s why we still recommend using a good mobile protection app for iPhones and iPads, such as AVG Mobile Security.

How to tell if your phone has a “virus”

Malware , like viruses, is all about the stealth attack. It sneaks onto your phone like a thief in the night (or day, malware doesn’t discriminate), lying dormant until you unknowingly activate it, or quietly (usually) stealing your sensitive information right from under your nose. It’s up to you to be proactive and keep a lookout for symptoms that could indicate your device is infected. But don’t worry — it’s fairly easy to check your iPhone or Android device for malware.

If you notice a sudden spike in data usage, this could be a sign that a virus is running background tasks on your device or trying to use the internet to transmit information from your phone. (While you're at it, find out how to keep your data usage under control on mobile phones ).

Apps crash from time to time, but if your apps start crashing regularly for seemingly no reason, your phone could have a virus/malware.

Most pop-up ads are just annoying, not malicious. And the good news is that these can easily be blocked by using an ad block browser extension, or the free Opera Browser app, which comes with a built-in ad blocker. However, if you’re seeing pop-up ads on your Android or iPhone even when your browser is closed, you could be dealing with adware: malicious pop-ups caused by malware trying to steal your data.

Some malware strains attack by sending premium rate SMS messages from your phone, causing your phone bill to take a hit. For example, Ztorg Trojans were found doing this in 2017, in addition to deleting incoming messages.

If you notice an app on your phone that you don’t recall downloading, stay away! A common symptom of malware on Android phones, fake apps should be uninstalled immediately.

Malware mischief can use up a lot of energy, which subsequently takes a toll on your Android or iPhone’s battery. If your battery is draining faster than usual, you shouldn’t rule out a virus as the cause.

While the majority of reasons your phone is overheating are normal and relatively harmless, it’s also possible that the cause is a malware infection.

Watch out for malicious apps

Downloading a malicious app is the most common way for Android malware to get on your device. Once there, it can execute a number of nefarious deeds that may compromise your online security.

One of the most common strains of Android malware seen in recent years is Hummingbad. First detected in 2016, Hummingbad was initially spread through third-party app stores, though it eventually made its way onto the Google Play Store . It’s main purpose was to get users to click on fake mobile and web ads in order to generate revenue for the Chinese ad firm behind the attack, Yingmob. The malware also installed rootkits, giving the hackers total control over infected devices and allowing them to download malicious apps onto the device without owner consent. Other fake apps, like fake games, wreaked similar havoc — like Finger Hockey for Android, which stole confidential info from players.

And while iOS malware is much rarer, it isn’t nonexistent. In 2015, an iOS malware strain known as KeyRaider targeted jailbroken iOS devices. KeyRaider was most notable for stealing user information from over 225,000 Apple accounts, including usernames, passwords, and purchasing information, as well as disabling unlocking functionalities for iPhones and iPads. Even worse, KeyRaider encrypted some users’ devices and demanded a ransom to unlock them (aka ransomware).

These are just a couple of examples of how mobile malware can turn your device into a living hell, but don’t worry, there are many more! Other forms of malware have been known to:

• Subscribe phones to premium services or send premium SMS messages.
• Record phone conversations and send them to hackers.
• Collect your personal information, including your location via GPS, contact list, photos, email address, banking details, etc.
• Rack up unexpected charges, through rapid data depletion, unusual SMS charges, or unauthorized app charges.
• Take full control of your device through rooting.
• Lock you out of your files and demand a ransom to release them .

So, before you download any shiny new apps, it’s best to check if they’re safe .

However, some apps might be clean when you download them, but later get infected with malware through updates. So it’s important to stay vigilant.

How to remove a virus from an iPhone

Luckily, iPhone virus removal is fairly straightforward, since the virus or malware can’t actually break into iOS. This is why most hackers go after software developer kits, which are then used to create apps — and the main reason behind why you shouldn’t jailbreak your iPhone and download apps from outside the App Store. If you suspect a particular app may be compromised (maybe your problems started after you downloaded it, or it’s redirecting you to web pages or the App Store without permission), you can try uninstalling it and seeing if that clears up the problem. If not, you have a few other options.

This should help if you are experiencing pop-ups or “Error” messages in your Safari browser. Simply go to Settings and scroll down to the Safari tab. Then tap Clear History and Website Data .

Nothing tricky about this — simply hold down your iPhone’s power button, wait for the “slide to power off” slider to appear, then slide to turn it off. To restart your phone, hold down the power button once more and wait for the Apple logo to appear. Yes, we’re suggesting the good ol’ “turn it off and on again.” Trust us, it works!

If the above methods don’t fix the problem, try restoring your phone from an earlier backup (suddenly appreciating those incessant “back up your phone” reminders right now, aren’t you?). If your most recent backup isn’t malware-free, you can try earlier backups until you find one that is.

This is a last resort scenario, but if all else fails, then you can completely wipe your device and start fresh. Do this by going to Settings >> General >> Reset >> Erase All Content and Settings. And just like that, you can rise from the ashes like the resilient phoenix you are.

First of all, we recommend never jailbreaking your iPhone. Third-party apps are much more likely to put your device at risk, so you should really stick to what’s available in the Apple app store. And speaking of apps in the Apple store…

Why not download a special app to help protect you? While your iPhone is unlikely to get a virus, there are many other threats out there. With the new AVG app developed especially with iOS in mind, you can ensure your passwords stay safe and uncompromised, check that a Wi-Fi network is secure before you connect, and even lock up your private photos so no one could access them even if your phone fell into the wrong hands. Ready to give it a try? Download AVG Mobile Security for iPhone and get started with free protection for iOS.

How to remove a virus from an Android phone

If you notice any of the symptoms mentioned above on your device and suspect you might have a virus, there are a few different methods you can try to remove it.

Google Play is full of antivirus apps that you can use to scan for and remove a virus from your phone. Here’s how to download and run a virus scan using the free AVG AntiVirus for Android app, which scans apps and files for threats in real-time.

Step 1: Go to the Google Play Store and download and install AVG AntiVirus for Android

Step 2: Open the app and tap the Scan button

Step 3: Wait while the app scans and checks your apps and files for any malicious software

Step 4: If a threat is found, tap Resolve

Step 5: AVG will help you uninstall the malicious app

Step 1: Go into Safe Mode

Like in Windows, going into Safe Mode on Android turns off access to all third-party apps to stop them from running. This is a great tool to help you identify the culprit behind your Android phone’s unusual behavior — if the problem goes away when your phone is in Safe Mode, then you know a malicious app is to blame. Safe Mode also enables you to use your phone normally, without any interference.

While many Android phones will prompt you to Reboot to Safe Mode after pressing and holding the Power off button, others may require slightly more complex steps. If done correctly, you should see the words Safe Mode at the bottom of your phone’s screen once it turns on.

Step 2: Identify the malicious app

Open your Settings and choose the Manage apps or Apps & notifications tab (or a similar variation). Go to the Downloaded apps or Installed apps tab and look for any apps that seem suspicious — for instance, apps you don’t remember downloading or that shouldn’t be running on your device. Maybe an app you downloaded around the time your phone started acting funky.

Step 3: Uninstall the malicious app

In most cases, you will simply be able to select the malicious app and tap the Uninstall button.

But if the malware or virus feels like putting up a fight, you may discover a greyed out Uninstall button, meaning it has acquired administrator access to your device. In this case, see Step 4.

Step 4: Remove administrator access

Go back into your Settings and look for Security. Tap Device Administrators (or something similar) and check to see if any malicious apps have access. If so, tap on the app and then remove access by either unchecking the blue box or clicking Deactivate. You can now uninstall the malicious app (go back to Step 3).

The best way to prevent a virus or other form of malware from infecting your phone is to rebel against technology and stop using a smartphone. No? Okay, then if you use an Android device, you better make sure you’re using a reliable antivirus app, such as free AVG AntiVirus for Android, that can scan your apps and files for any threats that may try to compromise your device or personal information.

Finally, as mentioned earlier, you should really avoid third-party app stores. Yes, malware does make its way onto Google Play from time to time, but this will still help Android users avoid the vast majority of threats.